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User Churn

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Churn Time:  
from 30 days ago
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Cancellations
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
May 2016 58 50 86% 45 78% 43 74% 40 69% 39 67% 37 64% 33 57% 31 53% 29 50% 29 50% 27 47% 28 48%
June 2016 54 53 98% 49 91% 45 83% 43 80% 41 76% 43 80% 41 76% 38 70% 36 67% 35 65% 33 61%  
July 2016 52 52 100% 48 92% 43 83% 39 75% 35 67% 36 69% 33 63% 29 56% 27 52% 25 48%    
August 2016 43 40 93% 38 88% 34 79% 34 79% 30 70% 26 60% 26 60% 25 58% 24 56%      
September 2016 36 34 94% 33 92% 29 81% 27 75% 26 72% 25 69% 21 58% 20 56%        
October 2016 45 43 96% 40 89% 38 84% 36 80% 31 69% 30 67% 30 67%          
November 2016 30 28 93% 27 90% 25 83% 24 80% 24 80% 20 67%            
December 2016 36 35 97% 33 92% 32 89% 30 83% 30 83%              
January 2017 47 47 100% 45 96% 42 89% 42 89%                
February 2017 44 43 98% 39 89% 38 86%                  
March 2017 45 43 96% 41 91%                    
April 2017 53 52 98%                      

Plans Breakout

Other Plans

Plans

Churned Customers