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User Churn

Metrics refreshed

 

Churn Time:  
from 30 days ago
Breakout
Cancellations
Unpaid
Total
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
February 2016 44 44 100% 41 93% 38 86% 37 84% 33 75% 32 73% 28 64% 26 59% 26 59% 23 52% 24 55% 24 55%
March 2016 49 49 100% 47 96% 42 86% 38 78% 33 67% 32 65% 29 59% 30 61% 29 59% 29 59% 29 59%  
April 2016 60 56 93% 50 83% 46 77% 42 70% 38 63% 39 65% 38 63% 39 65% 36 60% 34 57%    
May 2016 59 51 86% 47 80% 45 76% 42 71% 41 69% 39 66% 35 59% 33 56% 31 53%      
June 2016 55 54 98% 49 89% 46 84% 44 80% 42 76% 44 80% 41 75% 38 69%        
July 2016 50 50 100% 47 94% 42 84% 38 76% 34 68% 35 70% 33 66%          
August 2016 41 38 93% 36 88% 32 78% 32 78% 29 71% 25 61%            
September 2016 36 34 94% 33 92% 29 81% 27 75% 26 72%              
October 2016 42 40 95% 36 86% 36 86% 34 81%                
November 2016 29 27 93% 26 90% 24 83%                  
December 2016 37 36 97% 33 89%                    
January 2017 44 43 98%                      

Plans Breakout

Other Plans

Plans

Churned Customers