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User Churn

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Churn Time:  
from 30 days ago
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Cancellations
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
November 2016 30 28 93% 27 90% 25 83% 24 80% 24 80% 20 67% 20 67% 20 67% 20 67% 20 67% 19 63% 18 60%
December 2016 37 36 97% 34 92% 33 89% 31 84% 31 84% 29 78% 28 76% 27 73% 25 68% 25 68% 23 62%  
January 2017 48 48 100% 46 96% 43 90% 43 90% 43 90% 40 83% 40 83% 39 81% 38 79% 38 79%    
February 2017 44 43 98% 39 89% 38 86% 38 86% 35 80% 35 80% 33 75% 31 70% 30 68%      
March 2017 45 43 96% 41 91% 41 91% 38 84% 35 78% 30 67% 30 67% 29 64%        
April 2017 57 56 98% 53 93% 49 86% 46 81% 42 74% 40 70% 37 65%          
May 2017 49 47 96% 45 92% 41 84% 38 78% 37 76% 34 69%            
June 2017 50 48 96% 44 88% 41 82% 38 76% 35 70%              
July 2017 47 46 98% 41 87% 39 83% 37 79%                
August 2017 34 33 97% 31 91% 27 79%                  
September 2017 26 26 100% 25 96%                    
October 2017 24 24 100%                      

Plans Breakout

Other Plans

Plans

Churned Customers