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User Churn

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Churn Time:  
from 30 days ago
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Cancellations
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
September 2016 36 34 94% 33 92% 29 81% 27 75% 26 72% 25 69% 21 58% 20 56% 19 53% 19 53% 18 50% 16 44%
October 2016 45 43 96% 40 89% 38 84% 36 80% 31 69% 30 67% 30 67% 29 64% 28 62% 27 60% 26 58%  
November 2016 30 28 93% 27 90% 25 83% 24 80% 24 80% 20 67% 20 67% 20 67% 20 67% 20 67%    
December 2016 36 35 97% 33 92% 32 89% 30 83% 30 83% 28 78% 27 75% 26 72% 24 67%      
January 2017 47 47 100% 45 96% 42 89% 42 89% 42 89% 39 83% 39 83% 38 81%        
February 2017 44 43 98% 39 89% 38 86% 38 86% 35 80% 35 80% 33 75%          
March 2017 45 43 96% 41 91% 41 91% 38 84% 35 78% 30 67%            
April 2017 53 52 98% 49 92% 46 87% 43 81% 39 74%              
May 2017 44 42 95% 40 91% 37 84% 34 77%                
June 2017 42 40 95% 36 86% 33 79%                  
July 2017 45 44 98% 40 89%                    
August 2017 34 33 97%                      

Plans Breakout

Other Plans

Plans

Churned Customers